About a month and a half ago I was contacted by another company about a job. Learning from my past mistakes and "what ifs," I decided to take the opportunity to at least interview. It became pretty evident through the entire process that I was the guy that they wanted.
I was told a job offer was coming. I was under the impression that the job was here in Asheville and I was 100% planning on turning down the opportunity. You see, for a retail manager, Asheville is not the land of opportunity! It's too small of a market and, on top of that, it's a remote market. There just isn't a lot of exposure for someone looking to advance their career outside of a store in the retail industry.
Well, the day came and I got an offer. However, the offer was contingent on me and my family moving to Nashville, TN. Sounds like a great fit for us! We love everything that we know about Nashville!
A move like that is a big life changing deal. We couldn't take it lightly. We talked to our families, friends and confidants about the decision. We put everything on the table and started to pray about it. We asked our friends and families to pray about it. Every day and every night I prayed that we would make the right decision.
One night I got a call that a close colleague of mine had been diagnosed with Stage IV Pancreatic Cancer. It was gut wrenching. I didn't know what to think or do. After talking to her and seeing her positive disposition and outlook on life, I decided that this was my chance to take a leap of faith. My chance to take a risk, a make or break risk nonetheless.
So, I accepted the offer and, with a heavy heart, turned in my notice. My team means a lot to me. They are family. Many weeks, I see them more than I do my own family! There have been tears and hugs all week. All in all I have realized how easy it is to impact someone's life. In just a little over 18 months we have accomplished a lot! I have had many difficult discussions and made some people mad. I thought most people would be indifferent to my leaving. That wasn't the response I got! The main thing I heard, especially from the tenured folks, was that they would miss me because they finally had a leader who showed a genuine interest in their lives and made the workplace and the team for more like a family than a business. It brought me to tears.
When I asked what I did to make it like that the answer was overwhelmingly simple! Most commonly it was that I always asked "How are you?" "How was your weekend?" etc. Or, I always said "Thank You," "Yes, sir/ma'am," "Hey!" and so on! Or, it was the fact that I knew them for who they were outside of the workplace and always talked to them about their interests, kids, families, other jobs, etc. I'm no super boss or leader, I have just come to learn that people are more than employee IDs or taskmasters. They are people and they want to be treated as such.
If you truly want to engage a team and lead them, then you need them on your side. You need them to relate to you and respect you. If they don't know you and you don't know them, then there will be minimal respect and minimal engagement!
I took the time to write each and every member of my team, whether I would see them again or not, a thank you note for everything that they have done for me. They have made a much bigger impact on my life than I could ever imagine. They have taught me how to be a better leader and a better person. Thank you, team, for a wonderful, memorable and successful year and a half!
By the way, the numbers you see next to names are for the number of cards I needed, not a ranking list!
Goodnight and God bless!